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Mortgage Servicing Manager - Industry Experience Required!

Date Posted: 5/15/2024

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Job Description

We are hiring for a Servicing Manager! MUST have 3+ years of supervisor / management experience with the mortgage industry to be considered.


  • Manage daily activities of the mortgage, customer service, and lost mitigation team.
  • Overseeing servicing operations of the Servicing Department for the mortgage company and providing direct member service to the borrowers.
  • Manage employee performance and find developmental opportunities that lead to continuous improvement for staff.
  • Develop and implement timelines to achieve targets - communicate and reinforce individual goals, objectives, and expectations.
  • Create employee work schedules.
  • Provide input to department director on hiring, training, performance, process development and workflow.
  • May review and approve time records, vacation/PTO requests, overtime scheduling and scheduling/time off requests.


  • 3+ years of supervisor / management experience with the mortgage industry
  • Thorough knowledge of first mortgage real estate lending practices,
  • High School Diploma/GED required. Bachelor's degree in business OR any related field preferred.
  • Understanding of FNMA, GNMA, and FHLMC guidelines.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Basic Excel, MS Office

Pay: $60k-$75k depending on experience

Schedule: Monday-Friday 8:00am-5:00pm

Location: Minneapolis

Type: Direct Hire

Perks: Collaborative environment and lots of team building opportunities. Stand/sit and treadmill workstations and onsite fitness center (various free classes such as yoga/meditation). Fun parties/events throughout the year with frequent company provided lunches, onsite food trucks. Competitive PTO accrual (17 days to start) and paid holidays (10 per year). Paid time off on your birthday. Casual dress code. Paid time off to volunteer in the community. Lots of committees you can join (fitness, charity, culture, safety, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Minneapolis, MN
  • Job Type:Banking
  • Experience:3-5 years
  • Education:2 Year Degree
  • Date Posted:5/15/2024
  • Contact: Dana Larson (651) 461-5171
  • Pay Range: $65,000.00 - $75,000.00 Annually
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Job Reference: JN -052024-367292