Job Description

Position Title: Dispatch Coordinator

Responsibilities:

• Coordinate and schedule field service personnel efficiently.
• Communicate updates and support to field teams.
• Maintain accurate records of dispatch activities.
• Manage inbound and outbound calls.
• Promote company services and address customer concerns.
• Schedule appointments based on urgency and customer schedules.
• Conduct follow-up calls to ensure customer satisfaction.
• Contribute to team success as needed.

Requirements:

• 1-3 years of customer service and dispatching experience.
• Proficiency in Microsoft Office (Word & Excel).
• Familiarity with ServiceTitan software is a plus.
• Strong interpersonal, communication, and organizational skills.
• Creative problem-solving abilities.

Additional Information:

• Pay: $21-25 per hour.
• Schedule: 11:30 am to 8 pm.
• Location: Onsite in Saint Paul office (moving to West St. Paul by September).

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Saint Paul, MN
• Job Type:Admin - Clerical, Customer Service, Install/Maint/Repair
• Experience:None
• Education:None
• Date Posted:5/15/2024
• Contact: Melissa Swayze (651) 460-9287
• Pay Range: $20.00 - $25.00 Hourly

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