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Medical Collector

Date Posted: 6/10/2021

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Job Description

Our client is a leading medical services firm located in the Memorial City area of Houston. They are seeking a sharp, driven, experienced medical collector to join their growing team! This role comes with a great culture, room for growth, and quarterly bonuses based on performance!

Job Duties

  • Professionally represent client as client billing office
  • Adhere to defined department goals and activity metrics
  • Resolve accounts in denied, delinquent, and follow-up queues
  • Work high balances self-pay accounts for possible insurance or patient payment plans
  • Work or review aged AR to make final determination on the disposition
  • Post and resolve Zero pay ERAs, escalate patterns to management
  • Rebill accounts and communicate with insurance representative to resolve trends of non-payment, under- payment, or late payments
  • Research claims and refile/appeal as necessary (phone, paper, or online) based on review of coding, contractual issues (work with credentialing team), data entry errors, etc.
  • Monitor payer rejects and denials to determine systemic or data entry issues and report irregularities to management
  • Review and respond to faxes and take incoming patient calls and respond appropriately
  • Review the unbilled report and work accounts, resolve pre-submission issues, work bad addresses, and assist with Availity rejections, as needed
  • Review and understand LCDs with regard to CPT and diagnosis codes
  • Assess payor discount proposals
  • Comply with state/federal regulations and adhere to HIPAA and PHI guidelines
  • Perform other duties as assigned
Required Knowledge, Skills, and Abilities
  • 3-5 years medical collections or applicable experience
  • Strong attention to detail, goal oriented
  • Commitment to superior customer service
  • Excellent written and verbal communication
  • Team player
  • Prioritize and manage multiple responsibilities
  • Comfortable with computer use, online resources, and learning new software

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Houston, TX
  • Job Type:Accounting
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:6/10/2021
  • Contact: Stacy Daniel (713) 622-8774
  • Pay Range: $15.00 - $20.00 Hourly
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Job Reference: JO-2106-121788