Date Posted: 7/21/2021Apply Now
Ultimate Staffing is seeking a Client Service Representative to join a growing computer software company in Aliso Viejo, CA. We are seeking ENTRY LEVEL candidates. In this role, you will be responsible for problem-solving, troubleshooting, and maintaining excellent service!
Manage 25-50 inbound/outbound phone calls a day to suppliers
Walk step by step with suppliers through the registration process
Assist different departments with collecting invoice samples
Resolving issues for suppliers over the phone and via email
Maintain a detailed case history in our case tracking system.
Experience And Education
High school diploma required; associate degree or college degree preferred
Minimum of 1 year experience in inside sales or customer service
Excellent written and verbal communication skills, with an emphasis on listening
Must be able to juggle being on the phone and using multiple online system interfaces to locate information for callers
Experience with Microsoft Outlook, Microsoft Excel and the Internet. Experience with Salesfore.com CRM is a plus
Ability to deal effectively with people while maintaining a professional and positive attitude
Ability to multi-task and meet goals
Qualities And Skills
Thank you for applying to the Supplier Success Representative position. Your job application has been routed to the appropriate branch for consideration. Please make note of your Password, as you will need this if you are selected to move forward in the process. Your email address will most likely serve as your username.