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Supplier Success Representative

Date Posted: 7/21/2021

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Job Description

Ultimate Staffing is seeking a Client Service Representative to join a growing computer software company in Aliso Viejo, CA. We are seeking ENTRY LEVEL candidates. In this role, you will be responsible for problem-solving, troubleshooting, and maintaining excellent service!


 


Responsibilities


 


Manage 25-50 inbound/outbound phone calls a day to suppliers


Walk step by step with suppliers through the registration process


Assist different departments with collecting invoice samples


Resolving issues for suppliers over the phone and via email


Maintain a detailed case history in our case tracking system.


 


Experience And Education


 


High school diploma required; associate degree or college degree preferred


Minimum of 1 year experience in inside sales or customer service


Excellent written and verbal communication skills, with an emphasis on listening


Must be able to juggle being on the phone and using multiple online system interfaces to locate information for callers


Experience with Microsoft Outlook, Microsoft Excel and the Internet. Experience with Salesfore.com CRM is a plus


Ability to deal effectively with people while maintaining a professional and positive attitude


Ability to multi-task and meet goals


 


 


Qualities And Skills
 

  • Smart - Easily grasps complex technical and business problems and quickly arrives at viable solutions
  • Detail Oriented - Exhibits a natural inclination to pay careful attention to details
  • Ethical - Consistently demonstrates high standards of personal integrity
  • Natural Troubleshooter - demonstrates "out of the box' thinking when presented with a difficult challenge
  • Gets Things Done - Implements solutions quickly and with excellent quality
  • Personable - Relays a professional and courteous attitude to customers and co-workers
  • Seniority Level
    Entry level
     
  • Industry
    • Staffing and Recruiting
  • Employment Type
    Full-time
     
  • Job Functions
    • Customer Service
    • Information 


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to jdunne@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Aliso Viejo, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:7/21/2021
  • Contact: Jaclyn Dunne (949) 364-7272
  • Pay Range: $35,360.00 - $37,440.00 Annually
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Job Reference: JO-2105-120363