Job Description

We are urgently searching for a Bilingual Spanish Customer Service Representative for a growing client of ours in Rancho Cucamonga, CA. The ideal candidate will act as a Liaison with business clients, answering general inquiry questions, escalations, invoicing, order processing/changes and data entry.

Schedule: M-F 8am-5pm

Pay: $18.00-25.00/hour

Responsibilities:

• Answer incoming phone calls and inbound emails
• Order processing/changes via e-commerce portals
• Respond to customer inquiries and escalations, returns processing if needed
• Provide e-commerce platform maintenance
• Additional miscellaneous customer service/e-commerce support tasks

Requirements:

• Minimum of High School Diploma or GED
• Minimum of 2-3 Years of Customer Service, E-Commerce or other related office experience
• Working knowledge of MS Office Suite and Oracle Preferred
• Must be Bilingual in English and Spanish or Bilingual English and Mandarin

Please submit your most up to date resume in you application for immediate review.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Rancho Cucamonga, CA
• Job Type:Customer Service
• Experience:None
• Education:None
• Date Posted:5/9/2024
• Contact: Ethan Polasek (909) 935-2230
• Pay Range: $18.00 - $25.00 Hourly

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