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Secret Shopper

Date Posted: 10/21/2020

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Job Description

Position: Secret Shopper
Location: Sorrento Valley
Duration: Temporary to permanent opportunity
Pay Rate: $16/hr
Hours: Full time, some weekends and evening required, differential paid for those shifts

We have immediate opportunities for Secret Shoppers to join a National organization recognized as a top employer in San Diego!  These are over the phone Secret Shoppers, responsible for outbound calls to competitors to gather quotes and service comparisons.

Make outbound/inbound calls to competitors and internal locations
Ask general inquiries and gather data on service touch points
Discuss price points and quotes of multiple products to compare internal prices and adjust to be competitive
Document conversations and submit data to leadership for consideration

Excellent written and verbal communication skills
1+ year over the phone customer service experience
Secret Shopper experience is NOT required!  If you enjoy shopping/acting this job is for you!

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:San Diego, CA
  • Job Type:Admin - Clerical
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:10/21/2020
  • Contact: Tarick Hamadeh (858) 513-7077
  • Pay Range: $16.00 - $16.00 Hourly
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Job Reference: JO-2010-100672