Job Description

• Assisting customers in person, by phone and by email an efficient manner
• Responds to requests for information
• Reviewing applications
• Update mailing addresses - Data Entry
• Printing, filing, scans documents
• Receptionist duties as required
• Must meet minimum requirements for accuracy and productivity
• Must effectively execute duties in high stress situations while serving the public
• Must recognize when information is confidential and safeguard confidential information
• Operate common office equipment
• Perform other duties as required
• Answer questions from taxpayers by phone and/or in-person in an efficient manner

KNOWLEDGE & ABILITIES:

• Excellent written and oral communication skills
• Proficient in practical mathematics and grammar
• Accurate Data Entry skills equivalent to typing 40 wpm
• Knowledge of Microsoft Word and Excel desirable
• Spanish Bilingual a preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Austin, TX
• Job Type:Customer Service
• Experience:1-2 years
• Education:None
• Date Posted:4/22/2024
• Contact: Matt Huynh (512) 298-0093
• Pay Range: $20.00 - $20.00 Hourly

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