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Supplier Services Representative

Date Posted: 7/29/2020

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Job Description

Ultimate Staffing is seeking a Customer Service Representative to join a reputable company in Aliso Viejo, CA. We are seeking candidates who are passionate about customer success. You will be responsible for assisting suppliers with registering and onboarding as well as other administrative duties.


Job scope and responsibilities:
 

  • Complete a minimum of 75 tasks per day, primarily phone and email
  • Manage inbound supplier phone lines
  • Manage/route inbound emails from new suppliers
  • Assist suppliers with completing registration and choosing the best submission method based on the supplier's environment
  • Assist with collecting invoice samples and coaching suppliers through the entire onboarding process
  • Assist with following up with suppliers who are registered and not actively using the service
  • Assist team lead with side projects as needed
Experience and education:
 
  • High school diploma required; associate degree or college degree preferred
  • Minimum of 1 year in inside sales or customer service
  • Experience with Microsoft Outlook, Microsoft Excel and the Internet. Experience with Salesforce.com CRM is a plus
  • Excellent written and verbal communication skills, with an emphasis on listening
  • Ability to deal effectively with people while maintaining a professional and positive attitude
  • Ability to multi-task and meet goals
 
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to jdunne@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Aliso Viejo, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:7/29/2020
  • Contact: Jaclyn Dunne (949) 364-7272
  • Pay Range: $16.00 - $17.00 Hourly
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Job Reference: JO-2007-94866