Date Posted: 5/22/2020Apply Now
Main Objective: Ensures the patient is registered, scheduled and appropriate authorizations are in place while working outside of New London CT during normal business hours Monday-Friday.
*Schedules patients from a variety of sources and maintains schedules. Also includes but not limited to MD Scheduling changes, schedule set up and validation. Scheduling may take multiple calls and conversation with Physicians, clinical staff and patients to assure optimal use of schedule, physician productivity and patient satisfaction.
*Registers patients by obtaining necessary documentation for insurance, demographic, and pre-certification.
*Prepares appropriate and necessary documentation for each patient visit base on type of visit.
*Prepares documentation for appointments whether paper or electronically: creates new charts as needed, pulls/files all records for visits, and analyzes patients' records for completeness.
*Answers phones as assigned and triages calls appropriately.
*Receives and disseminates information from other departments, physicians, patients and families.
*Responsible for center reception; greets and works with patients/family in a professional manner to exceed the customer's expectation as a standard of excellence.
*Prepares all related forms, patient card and ID bracelet and advises patient of all preparations needed in testing.
*Processes requisitions, collects payments, and enters payments / charges.
*Schedules single/multiple/follow up procedures requested for patient.
Education: One year minimum experience in registration required; one year scheduling experience required . Strong keyboarding and computer skills; excellent communication and customer service skills; ability to problem-solve and work closely in a team setting outside of New London CT.
To apply: Please reference the E20 recruiting team at newhavenENT@ultimatestaffing.com
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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