Job Description

We are seeking energetic and authentic individuals to join a fast-paced Call Center environment driven to deliver exceptional customer service and that are driven to succeed in a family-knit environment onsite in Nashua, NH.

What's in it for you:

• Weekly pay every Friday
• Medical, Dental, and Vision Insurance
• Paid birthday and vacation (post-conversion)
• 3 weeks of PTO (post-conversion)
• 401K and match (post-conversion)

Responsibilities:

• Handle incoming and outgoing calls from customers regarding their accounts, billing inquiries, and insurance-related matters
• Provide excellent customer service by addressing concerns, resolving billing disputes, and answering questions regarding charges and payments
• Process payments, set up payment arrangements, and assist patients with financial assistance options when applicable
• Follow up on outstanding balances and delinquent accounts to ensure timely resolution and payment
• Meet performance targets for call quality, productivity, and customer satisfaction metrics, and customer confidentiality metrics

Knowledge, Skills, and Abilities:

• Ability to work within fast-paced, team-driven, and collaborative environment
• Ability to provide exceptional customer service and phone etiquette
• Self-starter with a willingness to learn
• High School Diploma or equivalent education
• Ability to pass a criminal background check

This position offers an hourly rate of $17.00 - $18.00 commensurate with experience. If you're looking to join a team-driven environment where you can advance your career, then apply today and then call/text AJ Jasurda at (603) 402-5535 for immediate consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Temp-to-Hire
• Location:Nashua, NH
• Job Type:
• Experience:1-2 years
• Education:High School
• Date Posted:4/16/2024
• Contact: Andrew Jasurda (603) 402-5535
• Pay Range: $17.00 - $18.00 Hourly

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