Job Description

Immediate Call Center Position

Hours: Must be able to work hours between 7am-7pm

Pay Rate: 18.00 hr.

How to Apply: Please apply directly to this position and include your resume with full contact details and call center experience for immediate consideration.

Recruiter: Kim 651-461-0183 or

Position: Inbound Customer Support Rep for a project

· This position is working from home.

· Handle 60+ inbound calls per day on average

· Answering questions from policy holders regarding a data breach and giving additional information.

· Looking for attention to detail, being able to multitask and comfortable reading from a script.

· Must have experience with Microsoft Teams and Outlook

· Must have good attendance throughout the project.

Requirements:

· Minimum of a high school diploma with previous call center experience.

· Must be proficient in Microsoft Office (Word, Excel, Outlook) and have used Microsoft Teams within a work setting previously.

· Must have your own windows-based computer (not a Mac or Chromebook), headset, and a dedicated place to work where you won't be interrupted. Computer must have 8GB of Ram.

· Must be able to gain trust, respect, and confidence from customers.

· Excellent verbal and written communication skills.

· Requires candidate with outstanding attendance.

· Background check required prior to starting.

Keywords: Call Center Representative, Customer Service Representative, Inbound Call Agent, Outbound Sales Representative, Call Center Operator, Customer Support Specialist, Contact Center Agent, Telecaller, Client Service Representative, Help Desk Representative, Call Center Associate, Telephone Operator, Technical Support Representative, Telemarketing Representative, Call Center Coordinator, Client Relations Specialist, Support Center Analyst, Customer Experience, Receptionist, Collections, Outbound Calls, Inbound Calls, Phone Work, Phone Skills, Customer Relationship Specialist, CSR, Call Center Agent, Customer Support Specialist, Client Service Representative, Customer Care Agent, Customer Relations Associate, Support Representative, Customer Assistance Representative, Support Coordinator, Customer Service Advisor, Customer Solutions Specialist, Client Service Coordinator, Customer Service Agent, Member Services Representative, Help Desk Support, Client Success Representative, Outbound Calls, Telemarketing, Cold Calling, Lead Generation, Customer Outreach, Sales Calls, Appointment Setting, Phone Sales, Customer Acquisition, Prospecting, Phone Surveys, Market Research, Fundraising Calls, Campaign Calls, Call Center Agent, Customer Service Representative, Tele calling, Telesales, Sales Representative, Outbound Sales Specialist, Telemarketing Agent, Lead Qualification, Lead Nurturing, Retention Calls,B2B Sales, B2C Sales, Appointment Booker, Phone Outreach Specialist, Scripted Calls, CRM Software, Dialer Software, Call Metrics, Call Handling, Communication Skills, Sales Targets, Closing Deals, Customer Relationship Management, Call Center Operations, Dialer System, Executive Research Calls

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative f
To apply please email your resume to kgorczynski@ultimatestaffing.com