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Customer Service Representative - Entry Level

Date Posted: 3/20/2020

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Job Description

Responsibilities:
 

  • Handling phone calls and emails of various complexity to troubleshoot customer questions
  • Researching data to resolve customer inquires
  • Keep records of customer interactions, process customer accounts and file documents
  • Spend time working in multiple software systems and company databases
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Pay: $13.00 to $14.00 per hour depending on qualifications
Schedule: 8:00 AM to 4:30 PM, Monday through Friday

Requirements:
  • High school diploma or equivalent required
  • Customer service experience preferred
  • Knowledge of Microsoft Word and Excel
  • Excellent attention to detail
  • Ability to prioritize tasks


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Posted By: mcrowser@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Bloomington, MN
  • Job Type:Customer Service, Entry Level, Other
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:3/20/2020
  • Contact: Morgan Crowser (651) 688-9888
  • Pay Range: $13.00 - $14.00 Hourly
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Job Reference: JO-2003-87408