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Customer Service Representative

Date Posted: 3/13/2020

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Job Description

Position:  Customer Service Representative

Job Duties:

  • Administer customer calls
  • Process incoming orders, status updates, and account questions
  • Utilize email and chat connections with clients/vendors
  • Communication through both email and phone
  • Assist customers in processing complex and simple orders (about 100 inbound daily calls)
  • Providing professional experience with all clients
  • Most likely 9:30 AM to 6 PM or 10:30 AM to 7:00 PM
  • Monday through Friday
  • $16.00-17.50 hourly (depending on experience)
  • Background and drug check
  • Must be willing to learn company specific software
  • Comfortable with Microsoft Word and Excel
  • Tuition reimbursement per year - up to $2500 annually
  • Paid vacation
  • Paid sick days
  • 10 paid company holidays
  • 401k - 50% company match up to 6% of employee contribution.  (eligible after six months.)
  • Benefits include health, dental, vision (available after 60 days of employment.)
  • Profit sharing - potential for 2x payouts per year
  • 401k - 50% company match up to 6% of employee contribution.  Match eligible after six months.
  • Do NOT work on weekends
  • Tuition reimbursement per year - up to $2500 annually
  • Company paid life insurance
  • Company paid AD&D insurance

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Burnsville, MN
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:3/13/2020
  • Contact: Harini Pichumani (651) 688-9888
  • Pay Range: $768.00 - $816.00 Annually
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Job Reference: JO-2003-86845