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Customer Support Service

Date Posted: 1/20/2020

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Job Description

Ultimate Staffing is sourcing a professional for a Customer Support/Account Manager position located in the heart of The Woodlands, TX.  This is a direct hire opportunity paying $40,000 with a bonus plan. Schedule is Monday - Friday 8am - 5pm.  Our client is located in the heart of The Woodlands - gym & cafe on site, full benefits, lots of perks!

Responsibilities

  • Provide an accurate and efficient quotation service aiming to send out quotes and following up all quotations with the relevant sales staff
  • Input data into the CRM package, ensuring accuracy
  • Provide fast and accurate information to customers, demonstrating excellent customer service at all times
  • Liaise with and support field sales staff
  • Meet/communicate regularly with VP Sales to review progress and strategy
  • Meet KPI's on monthly basis
  • Provide exceptional customer service for client inquiries, orders, and complaints with a professional demeanor within 24 hr. 
  • Other responsibilities as assigned 
Requirements
  • Bachelor's Degree is required
  • 2+ years of related experience in an office setting (customer support, inside sales, account management)
  • CRM experience is a major plus

 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Houston, TX
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/20/2020
  • Contact: Brian Togno (713) 690-1420
  • Pay Range: $40,000.00 - $40,000.00 Annually
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Job Reference: JO-2001-81799