Communicate service issues with customers while keeping management informed
Maintain internal customer profiles and relevant customer information
Work with vendors, agents and carriers to provide services required/requested
Work with other company stations to ensure customer satisfaction
Route shipments via ground and air as needed
Create shipping documents
Answer customers' questions via phone and email
MS Office, advanced in Excel ideally
Multitasking, Team Player, Self-Motivated
High School Diploma
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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