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Digital Producer

Date Posted: 12/10/2019

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Job Description

Our media entertainment firm in Glendale, CA is looking for a Digital Producer.

Job Description:

The Production Operations team is accountable for the successful daily operation of the sites and apps during all hours (including nights, weekends, and holidays when scheduled for on-call duty, or when an emergent need arises), must aid in estimating the necessary funding and level of effort for minor to medium operations efforts and enhancements, manage a large queue of prioritized tasks and requests, make recommendations for best execution options, interact with business partners, product owners, and creative and technology team members to quickly turn around requests for changes, and troubleshoot issues on the websites and mobile applications. The work occurs under the direction of Production leadership and more senior Producers, as well as working under direction of Product Managers for content and e-commerce website strategy best practices.

Responsibilities:

  • review and comprehension of work requests created and assigned in Jira
  • clearly communicate requests to and schedule the work of technical or creative resources needed to complete specific tasks (e.g., web developers, copywriters, etc.)
  • utilize established processes to obtain applicable approvals at all levels of development
  • ensuring requests are completed in a timely manner
  • working in priority order as determined by Agile methodology
  • communicating status and roadblocks in daily scrum
  • interacting with business partners, application vendors, and all internal departments including the ability to communicate effectively with resources of all levels, from entry level interns to senior leadership.
  • This role also has the opportunity to contribute to recommendations for solutions and best ways to execute on requests.
  • Provide oversight and drive the execution of requests across the Product Management, Creative, and Technology teams
  • Resource contributors, schedule and oversee the work on requests
  • Manage a large queue of prioritized work
  • Partner with and motivate a diverse team of resources
  • Identify appropriate resources needed, and develop schedules to ensure timely completion of requests
  • Flexible schedule with the ability to ensure accountability for the operation of websites that are functional 24/7; this includes serving as on-call on a scheduled basis, and could include at times responding to emergent situations when not the scheduled on-call
  • Clearly organize and forecast deliverables and dependencies
  • Ensure proactive scheduling of all aspects of requests and on time deliverables within estimated duration and resources
  • Manage the full life cycle of operational requests from requirements through launch
  • Juggle day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
  • Monitor request scope and execute change control when additional requests for features or functionality are made
  • Elevate situations that may require Production leadership intervention
  • Provide weekly status reports and regular updates to the Production leadership
  • Proactively identify any risk or conflicts based upon creative, technology or business factors
  • Proactively look for solutions to implement requests in a more efficient manner

Qualifications:
  • Bachelor's degree or significant work experience
  • Previous experience as a Digital Producer or Project Manager
  • Experience working in at least one of the following:
    • eCommerce sites with responsibility for product and pricing load, and experience with troubleshooting issues and understanding complex eCommerce-related integrations with other applications
    • Large, complex marketing sites with calendar, feature list

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Glendale, CA
  • Job Type:Other
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:12/10/2019
  • Contact: Eva Rowe (972) 661-0015
  • Pay Range: $0.00 - $0.00 Annually
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Job Reference: JO-1912-78347