Job Description

Ultimate Staffing is searching for a Customer Service Rep/Order Processor in the city of Cerritos ! Ideal candidates should have excellent communication skills, proficient excel skill/knowledge, organization and working with a high level of accuracy.

Customer Service Rep/Order Processor. Will be responsible for working with Key Account reps and attending to the needs of clients. This includes running reports, generating and manipulating excel sheets and processing their orders. Also responsible for helping to answer the phones and helping with other customer service needs.

Pay range is up to $18-20 based on experience. Thank you.

RESPONSIBILITIES

• Enter and process orders, create pick tickets for the warehouse.
• Manage orders from entry to shipping, giving instruction to the warehouse on any particulars.
• Answer incoming calls and direct them to the correct person/department.
• Keep an eye on backorders and ship them when the fill rate is sufficient.
• Clear up backorders from our system that can't be shipped.
• Communicate directly with customers regarding orders and issues.

REQUIREMENTS

• 2+ years of shipping or logistics experience (preferred)
• Proficient with Microsoft Office, especially Word and Excel
• Data entry experience
• Excellent organizational skills
• Excellent verbal and written communication skills
• Customer Service and Order Processing experience
• Pleasant and professional phone manner
• A proactive person who can multitask, think creatively and learn quickly.
• A strong work ethic and the ability to work extended hours if/as needed.
• Excellent team player
• Organized and responsible

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Cerritos, CA
• Job Type:Distrib/Shipping, General Labor, Manufacturing
• Experience:None
• Education:None
• Date Posted:4/4/2024
• Contact: Jessica Lanza (562) 966-7671
• Pay Range: $18.00 - $20.00 Hourly

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