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Customer Service Representative | temp-to-hire | $14-$16

Date Posted: 1/23/2020

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Job Description

Position: Customer Service Rep for growing Medical Device company
Location: Carlsbad
Pay Rate: $14-$16 depending on experience
Duration: Temporary to permanent opportunity!

Ultimate Staffing has partnered with a growing Medical Device / Supply company in Carlsbad to help them expand their CSR team! Currently we have multiple Customer Care and Service Rep roles ranging from entry level customer service reps handling and routing calls to insurance verification and billing.  Retail service experience will be considered, if you are looking for an opportunity to join and grow in a professional office environment apply for consideration and details!

Job Responsibilities:
Answer incoming calls from patients, insurance and Dr. offices
Route emails and calls to appropriate departments
Document conversations and product requests in CRM
Manage chat logs
Over excellent customer service

1+ year of Customer Service experience
*higher pay rates for related industry experience and fluency in Spanish
Intermediate technical skills, typing 35+ wpm and 99% accuracy
Intermediate MS Office, Outlook and Word


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Carlsbad, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/23/2020
  • Contact: Kimberly Leuthard (858) 513-7077
  • Pay Range: $14.00 - $16.00 Hourly
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Job Reference: JO-1910-73485