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Bilingual Customer Service Rep

Date Posted: 9/30/2019

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Job Description

We are seeking a Bilingual (Spanish) Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
 

  • Handle customer inquiries
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
 
  • Previous experience in customer service, sales, or other related fields
  • Fully bilingual (written and spoken) Spanish
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Placentia, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:9/30/2019
  • Contact: Henry van der Voort (714) 255-8703
  • Pay Range: $15.00 - $15.00 Hourly
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Job Reference: JO-1909-71988