Job Description

Job Title: Customer Support Specialist

Responsibilities:

• Input orders and quotes accurately into ERP system.
• Address customer inquiries via phone, email, and in-person.
• Handle high volume of requests efficiently.
• Verify order details for accuracy.
• Assist in issue resolution and invoice processing.
• Collaborate with teams for timely solutions.

Requirements:

• 3+ years in customer service and order entry.
• Comfortable in fast-paced environments.
• Strong communication and organizational skills.
• Ability to prioritize tasks effectively.
• Proficient in Word, Excel, and ERP systems.

Additional Information:

• Pay: $20-25/hr.
• Schedule: Mon-Fri, 8am-4:30pm.
• Location: Initially in-office in NE Minneapolis (hybrid schedule considered after 90 days)

Benefits:

• Health, Dental, Life, and Vision Insurance
• Employee Stock Ownership Program
• Paid holidays and time off
• Tuition Reimbursement
• Career development & advancement opportunities

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Minneapolis, MN
• Job Type:Admin - Clerical, Customer Service, Prof. Services
• Experience:None
• Education:None
• Date Posted:3/27/2024
• Contact: Melissa Swayze (651) 460-9287
• Pay Range: $20.00 - $25.00 Hourly

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