Job Description

Job Duties/Description:

• Enter orders and quotes into ERP system
• Answer customer questions via phone, email and in person
• Respond to incoming requests in a timely manner
• Manage a high volume of incoming requests and orders
• Double check all information, including costs, sale prices, delivery dates and products to ensure accuracy in order transactions
• Assist customers in resolving any issues
• Process invoices accurately and prepare credits as necessary for refunds or adjustments
• Coordinate with relevant teams to ensure the timely and successful delivery of solutions according to customer needs and objectives

Requirements:

• 3+ years' experience in customer service and order entry
• Must be comfortable working in a fast paced environment
• Strong verbal and written communication skills.
• Strong attention to detail, with good organizational skills.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills.
• Excellent active listening skills.
• Competent in use of Word, Excel, and Outlook.
• Experience in order entry process via a formal ERP system.

Additional Info:

• Pay range: $20-25/hr.
• Schedule: Monday - Friday 8am-4:30
• Location: In-office (1-2 days hybrid/week after 90 days if performance meets expectations)
• Type: Direct Hire + full benefits

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Minneapolis, MN
• Job Type:Admin - Clerical
• Experience:None
• Education:None
• Date Posted:3/27/2024
• Contact: Mackenzie Dolan (651) 286-8264
• Pay Range: $20.00 - $25.00 Hourly

Get Job Alertsby Email

• Receive alerts with new job opportunities that match your interests
• Receive relevant communications and updates from our organization

Sign Up Now