Are you looking to be apart of a great team with a professional environment? We are looking to grow our customer service department. If you have 2-3 years of strong customer service background please apply. Bilingual is a plus, not a must!
- Around 25-30 inbound phone calls with consumers or agents
- Ability to understand and explain in detail product options to clients
- Commitment to constantly improve the consumer experience.
- Ability to take accurate notes in the database
- Bilingual- written and verbal fluency in English and Spanish.
- Experience in retail or other direct to consumer environments
- Tech savvy and able to multi-task.
- Excellent written/verbal communication and listening skills.
- Motivated and thrive in an intense, fast-paced, high-performance atmosphere.
- Enjoy people, building rapport, and being on the phone.
- Team player who is fun and enjoys working in a positive environment.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.