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Customer Service Representative

Date Posted: 7/11/2019

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Job Description

We are seeking a skilled, self-motivated and charismatic Customer Service Representative for our West Los Angeles office. The ideal candidate has great interpersonal skills and will provide great customer satisfaction with their friendly and respectful attitude.
Responsibilities:

  • Greet all customers both on the phone and in person with a friendly, upbeat professional attitude
  • Operate large amount of phone calls each day
  • Answer email inquires
  • Provides a friendly and respectful attitude when speaking with customers
  • Organize files and data
  • Manage inventory and orders
  • Respond to inquiries and resolve issues
  • Keep detailed records
Requirements:
  • Ability to actively listen
  • Strong communication skills
  • Manages conflict efficiently and quickly
  • CRM exposure a plus, but not required
  • Extremely skilled and knowledgeable in MS Office Suite
  • Bachelor's Degree
  • Experience in customer service is a plus but not required


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

• Ability to actively listen
• Strong communication skills
• Manages conflict efficiently and quickly
• CRM exposure a plus, but not required
• Extremely skilled and knowledgeable in MS Office Suite
• Bachelor’s Degree
• Experience in customer service is a plus but not required
Posted By: jhanley@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Los Angeles, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:7/11/2019
  • Contact: Jessica Hanley (310) 201-0062
  • Pay Range: $0.00 - $0.00 Annually
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Job Reference: JO-1907-64301