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Collector

Date Posted: 6/11/2019

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Job Description

Under the direction of the Credit Manager, notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties: 1. Collector will research and resolve customer disputes. 2. Collector will engage all customer's in a polite and professional manner when acquiring payment/information updates. 3.  These inquiries will be handled and processed in a timely manner.  4.  Expected to facilitate the process to reach a mutual resolution for both the customer and the Company.  5. Collector will place delinquent accounts on Credit Hold and contact customer to advise them of the service interruption and discuss payment required to releasing any orders.  6. The Sales Rep assigned to the account must be notified of C1 holds status.  7. After exhausting all collection efforts to bringing account current, Collector will review all serious delinquent accounts with the Credit Manager.  

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Under the direction of the Credit Manager, notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties: 1. Collector will research and resolve customer disputes. 2. Collector will engage all customer's in a polite and professional manner when acquiring payment/information updates. 3. These inquiries will be handled and processed in a timely manner. 4. Expected to facilitate the process to reach a mutual resolution for both the customer and the Company. 5. Collector will place delinquent accounts on Credit Hold and contact customer to advise them of the service interruption and discuss payment required to releasing any orders. 6. The Sales Rep assigned to the account must be notified of C1 holds status. 7. After exhausting all collection efforts to bringing account current, Collector will review all serious delinquent accounts with the Credit Manager.
Posted By: islonin@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Montebello, CA
  • Job Type:Accounting
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:6/11/2019
  • Contact: Iris Slonin (310) 851-5704
  • Pay Range: $14.00 - $16.00 Hourly
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Job Reference: JO-1906-61470