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Bilingual Spanish Customer Service Representative

Date Posted: 5/15/2019

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Job Description

We are looking for a Bilingual Spanish Customer Service Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Duties:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Take independent action to help with customer concerns
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service

Pay: $15-17/Hour
Location: Eden Prairie
Schedule: Monday-Friday, 8a-5p

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

High school diploma (or equivalent)
Strong written and oral Spanish and English communication
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Posted By: kfunkhouser@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Eden Prairie, MN
  • Job Type:Customer Service, Entry Level
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/15/2019
  • Contact: Katie Funkhouser (651) 688-9888
  • Pay Range: $15.00 - $17.00 Hourly
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Job Reference: JO-1905-58995