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Customer Service Specialist

Date Posted: 4/11/2019

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Job Description

Job Duties:
*    Provide phone support by taking inbound calls from current customers and assist them in resolving their issues 
*    Working within our ticket management system to help customers with email and ticket questions. 
*    Use our various systems to set up new customers efficiently. 
*    Collaboratively work with our support team to ensure we are effective within our support processes. 
*    Working with Level 2 support and development to handle escalated customer questions properly
*    Schedule is 8 or 8:30 AM to 5 PM; Monday - Friday
*    Salary: 40k
*    Direct hire or Temp-to-Hire

 Required Qualifications:
*  Associates or Bachelors degree??????
*  1-2 years of customer support experiences ??????

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Required Qualifications
• 2-year or 4-year college degree.
• 1-2 years of customer support.
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Saint Paul, MN
  • Job Type:Admin - Clerical, Customer Service, General Business
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:4/11/2019
  • Contact: Dana Larson (651) 688-9888
  • Pay Range: $19.00 - $20.00 Annually
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Job Reference: JO-1904-55930