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Customer Service Representative

Date Posted: 4/11/2019

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Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. The ideal candidate will have strong research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. If you have strong communications skills and love to help people, apply today!

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

?Qualifications:

High School Diploma
Previous experience in customer service, sales, or other related fields
Experience using MS Office (Word, Outlook, Excel, etc.)
Oracle ERP experience
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Posted By: aarce@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Contractor
  • Location:Cincinnati, OH
  • Job Type:Customer Service
  • Experience:1-2 years
  • Education:High School
  • Date Posted:4/11/2019
  • Contact: Lexy Arce (949) 453-0225
  • Pay Range: $11.00 - $12.00 Hourly
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Job Reference: JO-1904-55913