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Customer Service/Dispatcher

Date Posted: 4/15/2019

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Job Description

Ultimate Staffing Services is actively seeking a Dispatcher for one of our growing clients near our Cerritos office. An ideal candidate will have relevant dispatching and customer service experience.


This is a temp-to-hire position paying $14-16/hr., depending on experience.


The Customer Service & Dispatch Rep is responsible for assisting with operations related to customer accounts and maintenance and service requests.


Job duties:


· Providing customer support for inquiries on maintenance & service requests


· Handling customer issues and complaints by phone and e-mail


· CS / call center experience


· Keeping track of work orders with a sense of urgency


· Utilizing internal systems effectively


· Coordinating with the department manager to handle escalated claims


· Other related duties as required


 
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

Qualifications:

Must have 1-2 years of customer service and dispatching experience

Ability to prioritize and multi-task

Excellent verbal and written communication skills

Must be team-oriented and pay strong attention to detail

Able to work independently with minimal supervision

Other duties as assigned
Posted By: dvaughn@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Cerritos, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:4/15/2019
  • Contact: Douglas Vaughn (562) 483-2650
  • Pay Range: $14.00 - $16.00 Hourly
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Job Reference: JO-1903-53439