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Overnight Help Desk ($18-19/hour!)

Date Posted: 3/14/2019

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Job Description

We are on the hunt for a tech-savvy individual wanting to gain experience in IT support. Training is provided! This is an overnight position and you must be available Monday-Friday, 9p-6a to be considered. 

JOB DUTIES

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Direct unresolved issues to the next level of support personnel
  • Record events and problems and their resolution in logs
Individuals with A+ or Network+ certification are highly encouraged to apply 

SCHEDULE: M-F, 9p-6a

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

-Degree in IT or other related technical field preferred but not required
-Individuals who are technically proficient with exceptional attention to detail are encouraged to apply (Training is available!)
- Individuals who have a A+ or Network+ certification are highly encouraged to apply
-Well developed communication and analytical skills
-Good problem-solving skills and focus on quality
Posted By: kfunkhouser@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Chanhassen, MN
  • Job Type:I.T.
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:3/14/2019
  • Contact: Katie Funkhouser (651) 688-9888
  • Pay Range: $18.00 - $19.00 Hourly
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Job Reference: JO-1903-53268