Job Summary: Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
• Proven customer support experience or experience as a client service representative with a great track record of over-achieving quota.
• Strong phone contact handling skills and active listening with an emphasis in excellent communication.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of clients and customers.
• Ability to multi-task and manage time effectively
• High school degree
• Bilingual in Spanish is a HUGE PLUS!!!
Posted By: email@example.com
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