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Customer Care Rep (Healthcare)

Date Posted: 1/10/2019

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Job Description

Seeking Customer Care Representatives for a wellness company in Eagan! You will be trained in!

Job Description:

  • Assists in-bound/out-bound callers in an appropriate manner and document the call completely
  • Accurately explain the benefits of the applicable program, and effectively discuss enrollment information 
  • Follow through on any action that needs to be taken and document steps taken accurately
  • Thoroughly understand and keep up with company profiles, incentive programs, terminology, customization, protocols and other pertinent data for participating companies.
  • Utilizes customer service and conflict management skills with all participant contacts.

Pay: $14/hr 
Schedule: Monday-Thursday, 11:30am-8:00pm. Friday 9:30am - 6:00pm! One Saturday a month.

Company Perks:
*Stand up desks!
*Nice Break Room!
*Brand new building - beautiful office!

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

-Past customer service experience is preferred
-Must have great attendance
-Must be empathetic and patient
-Background and Drug Test required
-High School Diploma or equivalent
Posted By:

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Eagan, MN
  • Job Type:Customer Service, Entry Level, Health Care, Other, Research, Retail
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/10/2019
  • Contact: Jessica Slagle (651) 688-9888
  • Pay Range: $14.00 - $14.00 Hourly
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Job Reference: JO-1901-47904