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Customer Service Representatives

Date Posted: 3/26/2020

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Job Description

North Houston is currently sourcing for experienced Customer Service Representatives. Must be open to temporary or temp to hire roles paying between $13.00-$17.00 per hour. Bilingual is a plus. 

Job Overview:

  • Open and maintain customer accounts by recording account information
  • Resolve customers calls by clarifying issue or concern, determining cause of the problem, selecting and explaining the best solution, and following up to ensure resolution
  • Provide recommendations
  • Manage large amounts of incoming calls
  • Build sustainable relationships
  • Meet all goals
  • Go the extra mile to engage customers
  • Place or cancel orders
  • Resolve customer complaints via phone, email, mail, or social media

  • Customer Service experience required
  • Customer Relationship Management (CRM) experience preferred
  • Strong attention to detail; commitment to accuracy
  • Exceptional verbal communication; articulation and enunciation
  • Ability to work under pressure and while handling various tasks at once
  • Effective in a team environment 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Houston, TX
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:3/26/2020
  • Contact: Alison Hennessy (713) 690-1420
  • Pay Range: $13.00 - $17.00 Hourly
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Job Reference: JO-1812-46784