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Customer Care Specialist

Date Posted: 12/17/2018

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Job Description

Our growing team has an opening for a Customer Care Specialist. Fantastic culture. Full benefits! We have a beautiful, new office in Lakeville, MN. Job duties include:

  • Assist in scheduling deliveries with customers who have made purchases
  • Address customer inquiries via phone and email and find timely solutions to any issues that may arise  
  • Provide quality care with any delivery issues  
  • Collaborate across departments and teams to resolve both common and unique challenges
  • Achieve customer loyalty by providing a world-class experience to our customers
  • Deliver a "Wow" customer experience every day

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

• 2 years minimum of experience in a customer service role preferred
• High School Diploma, some college preferred
• Excellent oral and written communication skills
• Proficient with Microsoft Office
• Strong organizational skills
• Ability to multi-task
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Lakeville, MN
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:12/17/2018
  • Contact: Sheila Goetsch (651) 688-9888
  • Pay Range: $15.00 - $17.00 Hourly
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Job Reference: JO-1812-46329