Back to Search

Bilingual Call Center Rep

Date Posted: 3/8/2024

Apply Now

Job Description

Ultimate Staffing is searching for a BILINGUAL Call Center Rep in the city of Cerritos! Ideal candidates should have excellent customer service, attention to detail and reliable. Previous customer service experience required. Pay rage is up to $18-$23 based on experience. If you are interested and have the qualifications please apply

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements and skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


To apply please email your resume to dvaughn@ultimatestaffing.com

Apply Now Send to a Friend

Job Snapshot

  • Employee Type:Full-Time
  • Location:Cerritos, CA
  • Job Type:Admin - Clerical, Manufacturing
  • Experience:None
  • Education:None
  • Date Posted:3/8/2024
  • Contact: Douglas Vaughn (562) 966-6707
  • Pay Range: $18.00 - $23.00 Annually
Get Job Alertsby Email
  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization

Sign Up Now


Job Reference: JN -032024-361223